Terms And Conditions
Welcome to Ombak Kitchen!
These Terms & Conditions (“Terms”) govern your use of our website, online ordering system, and any services provided by Ombak Kitchen Sdn Bhd (“we”, “our”, “us”).
By accessing our website or placing an order, you agree to these Terms and our Privacy Policy. If you do not agree, please do not use our services.
ABOUT US
- Ombak Kitchen is a Malaysian company registered under 1020102-T. Our registered office is at 12, Lrg Ara Kiri 2, Bangsar, 59100 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur.
USING OUR WEBSITE
- Access to our website is provided on a temporary basis. We reserve the right to modify or suspend the website at any time without notice.
- You may use our website only for lawful purposes. You must not use it to transmit harmful, illegal, or offensive content.
- You are responsible for ensuring that anyone using our website via your internet connection complies with these Terms.
- We may restrict or suspend your access if you breach these Terms.
ONLINE ORDERS
- All orders are subject to product availability.
- Prices and promotions may change without prior notice.
- Payment must be completed before order processing. We accept payment via the methods listed on our website.
- We reserve the right to cancel or refuse orders at our discretion.
INTELLECTUAL PROPERTY
- All content on this website, including text, images, graphics, logos, and videos, is owned or licensed by Ombak Kitchen and protected under Malaysian and international copyright laws.
- You may not use, reproduce, or distribute any content for commercial purposes without our written permission.
INFORMATION ACCURACY
- While we strive for accuracy, product descriptions, prices, and availability may occasionally contain errors.
- You are responsible for confirming order details and suitability of products before purchase.
COOKIES & DATA
- We use cookies and similar technologies to improve your browsing experience. By using our website, you consent to such usage.
- Your personal data is handled according to our Privacy Policy.
LIABILITY
- Our website and services are provided “as is.”
- We are not liable for any direct, indirect, or consequential losses arising from your use of the website, including errors in orders, delays, or technical issues.
- Nothing in these Terms limits liability for death, personal injury, or fraud.
THIRD-PARTY LINKS
- Our website may contain links to external websites. We are not responsible for their content or privacy practices.
SECURITY & HACKING
- You must not attempt to breach website security, introduce viruses, or gain unauthorized access to our systems.
- Any suspected fraudulent or illegal activity may be reported to Malaysian authorities.
FEEDBACK & SUGGESTIONS
- Any ideas or feedback you submit become our property. We may use, adapt, or publish them without compensation.
GOVERNING LAW
- These Terms are governed by the laws of Malaysia. Any disputes will be subject to the non-exclusive jurisdiction of Malaysian courts.
CHANGES TO TERMS
- We may revise these Terms at any time. Updated versions will be posted on our website and are effective immediately.
CONTACT US
- If you have questions, concerns, or requests regarding these Terms, please contact us at ombakkitchen@gmail.com.
